GDPR Compliance

GDPR Compliance 2018-05-25T10:58:58+00:00

Information we collect

Please find below a summary of the information we collect and how we use this to deliver services to you.

Information we collect

  • Email addresses
  • Telephone numbers
  • Home/Business address
  • Family Details
  • Age
  • Bank details (destroyed once used)
  • Passport details (destroyed once used)

Why we collect this

TravelandMore Ltd retains information for seven (7) years from our point of last contact. We hold this information to support our legal and regulatory requirements. If you object to this retention, please contact us – details provided in the ‘Contact’ section. We also need to store this information in case it is required so that we can contact you in the event of any changes to your travel arrangements

How we process this

This information is kept securely and confidentially via email, hard copy and secure data system with access only for staff members. We may be requested at times for clients contact details from a third party such as airline, holiday operator but will request clients permission before proceeding with this.

We recognise that you may have questions on how we process and/or store your data, or may want to change either the data we hold on you or how we communicate with you in the future.

If you have given consent for processing, you are free to withdraw that consent. To let us know this is the case email susan@travelandmore.co.uk

If you have any questions in respect of this notice, or would like to exercise your rights as a data subject (for example, to correct data or to exercise your right to access):

  • TravelandMore Ltd as data controller, can be contacted as follows: Please email susan@travelandmore.co.uk
  • If you are unhappy that we have responded to your query adequately, of if you have a further complaint, The Information Commissioner’s Office can be contacted on 0303 123 1113